Frequently asked questions

Spanish, English, or Spanglish, mixing both the way your family talks.

Yes. We write the lyrics from scratch with your story and produce the music for your order. No templates where only the name changes.

Our team writes the lyrics from your story and produces them with professional music production tools. A person reviews every song before it reaches you.

Their name, the occasion, your preferred genre and language, and your story: how you met, memories, nicknames, what you want to say. The form guides you in about 5 minutes.

Yes. Every package includes revision rounds (1, 2 or 3) to adjust the lyrics, style or details. Revisions are delivered within 24 hours.

Depending on your package: 72, 48 or 24 hours after we receive your full story and payment. You'll see the exact delivery date when you order.

We email you a link to a private gift page with the song, cover art, lyrics and your dedication (active for 30 days to protect your privacy). From there you can download the high-quality MP3 and your package extras to keep forever.

Yes. We only use your information to create and deliver your song. The gift page is hidden from search engines (Google), only opens with your private link, and is automatically deleted 30 days after delivery so your memories and photos never stay exposed online. We never publish your song without your permission.

With a credit or debit card, Apple Pay or Google Pay (processed by Stripe), PayPal, or Mercado Pago (for payments from Mexico, in pesos). We never see or store your card details.

We work with you through your package's revision rounds until you love it. If it still isn't what you hoped, we refund you in full, as our refund policy says.

Yes. Personal use is included: parties, family events, videos and personal social media. For commercial use we offer a separate license.

Yes: jingles, team anthems and event songs, with a commercial-use license. Message us for a quote.